Device drivers can become corrupted, which may cause your scanner to not work properly.Your device driver for the Canon scanner may be outdated – or missing.If your connection is wireless, be sure your Canon scanner is connecting to your WiFi – there should be an indication of communication on your scanner panel.Connectivity is a possible issue – make sure any cables are secure, such as a USB connection.Have you recently upgraded to a new OS, such as WIN 10? You may need to update your printer/scanner driver.If your Canon scanner is new, it may not be compatible with your operating system (OS), such as an outdated OS like Windows XP, or now – even Windows 7.Besides turning the scanner off, disconnect the power cord – this causes a more complete hardware reset.Doing this corrects more computer and device issues than you may expect. First, try rebooting your computer and turning your scanner off for a few minutes, then back on.Trouble-shooting your Canon scanner is reasonably straightforward, but your problem can be caused by a number of issues: What Causes Your Canon Scanner to Not Work? Just when you need to scan an important document on your MFP, you’re left with the frustration of a scanner that just isn’t doing its job.Ĭanon is one of the industry leaders in high-quality, affordable scanning MFPs, yet it’s not unusual to run into issues with your Canon scanner, for several reasons. Like all technology, MFPs seem to quit working at the most inopportune times. They simplify your day-to-day operation – when they work. For home or business use, these ingenious machines have changed the way you operate your computer and work with your documents, providing the functionality without taking up the space of the old devices. Your MFP (also called an all-in-one printer) does so much to make your life easier, replacing outdated fax machines, scanners, and copiers and saving money on maintenance, electricity, and replacements. Print documents directly from tablets or smartphones via WiFi.Print a fax or other document you received via email.Scan a document right into your computer for editing and/or sharing. Not only can you generate quality printed documents, but with the touch of a button or the click of a mouse, you can do so much more: Technology has enabled you to replace a conglomeration of devices with a remarkable piece of equipment – the multi-function printer (MFP). Driver Support/ knowledgebase/ Why Isn’t My Canon Scanner Working?.(Optional) – A quick menu is a utility software that allows you to quickly start applications and manuals that come with the product, or quickly access product information online. In the Quick Menu, you can start the app, open the instructions, or access the Canon website, from the Shortcut Menu or Main Menu. When the item or image you like is found, you can print or edit it with My Image Garden. Items from collage, calendar, and more are automatically generated by the recommendation function of the My Image Garden item You can show items and images in slideshows. This is available when My Image Garden, an application enriched with useful functions like photo printing and scanning, is installed. The screen where the slideshow is displayed. Add frequently used apps, and more to get started with one click.Ĭlick (Go to Main Menu) to display the Main Menu where all functions are presented. The Quick Menu consists of the Shortcut Menu, which allows you to start the function you want to use with a single click, and the Image Display, which plays the recommended items and more on the slideshow.
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